One often hears complaints on how a company/service provider is not up to the mark when it comes to welcoming feedback. Earlier, in a closed economy of monopolies, companies looked inwards for ideas/suggestions/critical feedback, and did not expect its consumers to be part of the chain.
But not today. Welcome to the concept of “the word of mouse”.
The internet has changed the way information travels and has empowered the users like never before. One click of a mouse can open new avenues for communication. A spark of a new idea or a critical appraisal- the word can be spread with the mouse.
Conscientious companies seek feedback and response on customer experience pro-actively, and use it as valuable input for product enhancements; and Naukri is no different.
We have made efforts to make it easy for you to reach us and that the feedback reaches the relevant person. So when you visit out site next, check out the footer of the site:
Simply click on the link to tell us about any issue you are facing.
You can call us or simply submit a comment/feedback. We promise to revert within 2 business days. This footer runs across entire Naukri.com site for easy access.
If you happen to be a paid subscriber of the Resume services we do the following to welcome your feedback regarding your experience with the services:
1. When we email you the bill/receipt of your payment, we send you a link through which you can stay in touch.
2. You can also find this link when you log into Naukri.com:
3. A simple click takes you to the details of your subscription details, with respective links to contact us for any issue/concern.
Any issue received is answered within 2 business days.
4. Once the services are delivered, we do an online survey to ask for critical feedback.
We value our users, paid or otherwise, and want your experience to be good. We are eager to stay in touch and listen to what you have to say. We hope you make the most of these tools!